Privacy Policy
Effective Date: January 1, 2026 | Last Updated: January 2026
How we collect, use, and protect your personal information
1. Introduction
Klock Aviation Limited ("Klock Aviation," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our sustainability and ESG services, website, and platforms.
We comply with the Kenya Data Protection Act, 2019 and applicable international data protection standards including GDPR where applicable.
2. Information We Collect
We collect the following types of information:
Personal Information
Engagement Data
Technical Data
Communication Data
3. How We Use Your Information
- To deliver sustainability advisory, ESG consulting, and infrastructure solutions as requested.
- To process consultation requests and manage ongoing client relationships.
- To generate ESG reports, carbon accounting analyses, and compliance documentation on your behalf.
- To improve our services, platforms, and user experience through analytics.
- To send relevant updates about regulatory changes, sustainability insights, and service offerings (with your consent).
- To comply with legal obligations and regulatory requirements.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy:
Active client data
Retained for the duration of the engagement plus 7 years for regulatory compliance.
ESG and sustainability reports
Retained for a minimum of 10 years to support long-term environmental reporting and audit requirements.
Website analytics data
Retained for up to 24 months, then anonymized.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you and receive a copy.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where there is no legitimate reason for continued processing.
- Object to or restrict processing of your data in certain circumstances.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at esg@klockaviation.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure data storage, and regular security assessments in line with industry best practices and ESG data governance standards.
8. International Transfers
Your data may be transferred to and processed in countries outside Kenya where our service providers operate. We ensure that appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection laws, to protect your data during any international transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at esg@klockaviation.com or write to Klock Aviation Limited, P.O. Box 2200-00606, Nairobi, Kenya.
Acknowledgment
By using the services provided by Klock Aviation, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with these Terms, you must immediately stop using our Services.
Contact Information
Klock Aviation Limited
P.O. Box 2200-00606, Nairobi, Kenya
Email: admin@klockaviation.com
Phone: +254 725 332 222